Privacy Policy
It Girl Studios Pty Ltd (ABN 84 703 591 253) is committed to protecting the privacy of all visitors to itgirlstudios.online and clients who engage our professional business and consulting services. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Who we are
It Girl Studios Pty Ltd is an Australian company based in Melbourne VIC, providing professional business and consulting services. You can contact us about any privacy matter at ceo@itgirlstudios.online.
2. The kinds of personal information we collect
We only collect personal information that is reasonably necessary for our business functions and activities. Depending on how you interact with us, this may include:
- your name, email address and other contact details you provide when you submit an enquiry, quote request or feedback form;
- business information you share with us when engaging our consulting services, such as company name, role and project requirements;
- records of correspondence between you and us, including emails sent to ceo@itgirlstudios.online;
- technical information such as browser type, device type and pages visited, collected through standard website analytics.
Where practicable, we collect personal information directly from you. We do not collect sensitive information (such as health, racial or religious information) through this website.
3. How we collect personal information
We collect personal information when you:
- submit an enquiry or quote request through our website forms;
- email us directly at ceo@itgirlstudios.online;
- engage us to provide business or consulting services;
- browse our website, where automatic tools collect non-identifying usage data.
4. Purposes for which we collect, hold, use and disclose information
We collect, hold, use and disclose personal information to:
- respond to your enquiries and provide quotes for our services;
- deliver, manage and improve our professional business and consulting services;
- communicate with you about your engagement with us;
- meet our legal, accounting, tax and regulatory obligations as an Australian company;
- analyse website usage to improve the performance and content of this site.
We will not sell your personal information, and we will not use it for direct marketing without your consent or as otherwise permitted by law. If you receive any communication from us you do not wish to receive, you may opt out at any time by emailing ceo@itgirlstudios.online.
5. Disclosure of personal information
We may disclose personal information to:
- service providers who assist us with hosting, email, analytics or administrative functions, under contractual confidentiality obligations;
- professional advisers such as accountants, auditors or lawyers where reasonably required;
- government bodies, regulators or law enforcement where required or authorised by Australian law.
Some of our service providers may store data outside Australia. Where this occurs, we take reasonable steps to ensure any overseas recipient handles your personal information in a manner consistent with the Australian Privacy Principles.
6. Security of personal information
We take reasonable steps to protect personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. These steps include access controls, secure data storage practices and limiting collection to information we actually need. When personal information is no longer required for the purposes for which it was collected, and we are not required to retain it by law, we take reasonable steps to destroy or de-identify it.
7. Access to and correction of your personal information
Under the Australian Privacy Principles, you have a right to request access to the personal information we hold about you and to request corrections if you believe it is inaccurate, out-of-date, incomplete, irrelevant or misleading. To make a request, email us at ceo@itgirlstudios.online. We will respond within a reasonable period and, where permitted, provide access at no or low cost.
8. Cookies and website analytics
Our website may use cookies and similar technologies to remember your preferences and understand how the site is used. Most browsers allow you to refuse cookies or delete them through your browser settings; refusing cookies may affect some functionality of the site. Aggregated analytics data is used only to improve website performance and is not used to identify you personally.
9. Anonymity and pseudonymity
Where it is lawful and practicable, you may deal with us anonymously or using a pseudonym, for example when browsing our website generally. However, we generally need your contact details in order to respond to enquiries or provide quotes.
10. Complaints and feedback
If you believe we have breached the Australian Privacy Principles or handled your personal information inappropriately, please contact us first so we can investigate and respond:
It Girl Studios Pty Ltd
Email: ceo@itgirlstudios.online
Location: Melbourne VIC, Australia
We take privacy complaints seriously and will acknowledge your complaint promptly, investigate it fairly and respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page. We encourage you to review it periodically.
12. Contact us
For any questions about this Privacy Policy or how we handle your personal information, please email ceo@itgirlstudios.online or visit our Contact page.